Positive Results provides a professional approach to outsourced medical billing by providing quality, individualized service, at highly competitive rates, to meet the increased demands of your business.

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We offer a brief overview of our services below:

CHARGE ENTRY
Positive Results realizes that Charge Entry is an important step in controlling revenue. Many of our clients wish to maintain control of this process by having their staff enter patient demograhic information, and post each day's charges. However, if you prefer, we will customize your service with us to include these tasks.

PAYMENT POSTING
Positive Results will arrange to have all of your payments sent to our post office box. Each day, all payments received will be posted into the system, and a deposit will be made directly into your bank account either via deposit-only ATM card, or mailing your deposit directly to your banks lock-box. Positive Results has no negotiable rights to your account.

Co-pays and other self-pay amounts collected at the time of service are also generally entered by your staff. Positive Results will track these amounts separately for you, as they are not included in the calculation of our fees.

A reconciliation is provided each day comparing all payment postings to actual deposits. This reconciliation can be used to monitor not only the deposits made by Positive Results, but those prepared by your front office staff as well.

See Deposit Reconciliation Report.

REVIEW & FOLLOWUP
The most important aspect of Positive Results’ billing services is our aggressive, detailed review and follow-up procedures.

Each EOB that is received is scrutinized to ensure that each charge was paid correctly by the carrier. Reviews are conducted on a daily basis, correcting any data entry errors that may have occurred. However, we never make any coding decisions without the provider’s authorization.

Our staff regularly and completely reviews your Aged Accounts Receivable, line by line, to determine why amounts are past due. Patient balances are reviewed on a monthly basis to ensure that accurate bills are being sent out. After several collection notices are attempted, the patient will also receive personal calls from our staff. If these attempts fail to produce adequate payment from the patient, the account will be forwarded to your office for decision on outside collections, or an account adjustment.

Positive Results prides itself on receiving very few calls from patients regarding problems on their account. However, a toll-free number is provided for any patient who needs to discuss their account.

REPORTING
Positive Results is committed to keeping you fully informed of the financial status of your practice.

A completely secure client log-in section has been integrated into our site to assist you in receiving these reports in a professional and timely manner.

Below is a sample of some of the reports we are able to produce on a daily, weekly, or monthly basis.

LISTING OF SAMPLE REPORTS HERE

Positive Results tries to customize a reporting package to each clients needs.

Our Services